Testimonials

Myself and my family have recently bought a property through Ian at Nicholls Residential, and we could not be more happy and taken away by the service we were given. From the moment we had a viewing at the property Ian really looked after our family. I had always heard how tough and stressful the process of buying a property is and this made me very nervous when going into buying a property. However, Ian and Nicholls Residential made this stress free and I could not thank Ian and the agency enough. Miss E Probert 17/12/2024

I had a great experience with Nicholls Residential. Very friendly team and the overall service was amazing. I highly recommend them. Mr J Dunsome 13/12/2024

Simon helped us with our house sale. Brilliant, professional service from start to finish. Thanks all Mr D Giles 10/12/2024

I used Nicholls Residential because of their local knowledge and experience and we were not disappointed.They found us a buyer very quickly and the sale was handled in a very professional and timely manner. If you are thinking of selling or buying in Chessington I would recommend this company. Mr T Duke 09/12/2024

Jacqueline, Paul and Josh make up a brilliant team at NR. They're very professional and good at communicating with me when my house was on the market. They are all very approachable with any questions and queries and have a flexible working approach. Highly recommend marketing your property with them. Individually they have a wealth of knowledge about sales and lettings in the area. Debbie Mrs D Saddler 27/11/2024

From the start, Graham & Ian handled the sale of my late father's property with the utmost professionalism. The in house pictures and video were done to a very high standard and nothing was too much trouble. Excellent communication throughout the whole process with very competitive commission too. I would have no hesitation in recommending Nicholls Residential to anyone looking to sell their property. Mr T Keys 12/11/2024

I am extremely impressed with the quality of service provided by Nicholls Residential North Cheam in letting my flat. They demonstrated a high level of professionalism, transparency, and kindness. I want to extend my gratitude to Jaqueline, Paul, Graham, and Josh for all their hard work and support. Thank you! Mrs M Fattal 10/10/2024

Ian Benn dealt with most of the sale of my Mum’s house in West Ewell. He was very helpful and knowledgable. He gave us good guidance on various selling issues. He also helped us find good local tradesmen to fix different problems and willingly attended the property when we were unable to do so. Other members of staff were all similarly excellent. Nicholls residential - highly recommended. Mrs D Seabrook 29/08/2024

Georgia and Ian was truly exceptional. I met them when buying our first property. I was impressed with their level of knowledge and helping us through the all process. To summarize – both of them made us feel like friends and they made the whole process feel easy. Very Grateful Juliana & Luciano Mrs J De Lima 16/08/2024

Thank you to all at Nicholls who have been so professional and supportive over the last few months. They found us a buyer and helped us navigate the process leading to completion. I know it was a team effort but special thanks to Georgia who kept us informed of how things were progressing with weekly phone calls. Mrs P Hilliam 09/08/2024

Having just moved into a rental property, I just wanted to say how incredibly helpful Tony from your Epsom branch has been. He made what could have been a stressful experience, simple and as streamlined as possible. Tony clearly understood my needs and presented some excellent properties. Compared to the other local Agents I signed up with, Nicholls - and Tony in particular - provided a level of customer service that was on another level. Mr C Barton 04/08/2024

I cannot rate them high enough, I have had experience of many agents and they truly are the best. Mrs A Redout 02/08/2024

Nicholls Residential are well deserved to get 10 out of 10. They just brilliant. There Agents are available whenever needed and they will get answers ASAP. I am a first time buyer my success fulfilled by their diligent help. Thank you so much Mr S Bolakee 26/04/2024

Nicholls Residential started marketing my house in November and were quick to organise viewings. They always confirmed them by email and followed them up with feedback each time usually within 48 hours. Through them, and in particular Michael, we received an acceptable offer on our house. Throughout the time we have been registered with them they have been reliable, professional and honest. They gave us a weekly marketing report as to how our house was performing with regard to numbers of viewers and always rang us each week to keep us in touch with what was happening. We were delighted when they sold our house after all the hard work they put into selling it. Thank you Mrs P Hilliam 12/04/2024

Paul and the team are the best in the business!! Their patience, professionalism, quality of advice, attention to detail and customer service are unparalleled in the business. From the moment of instructing them, I was impressed by Paul, whose manner and approach was way ahead of the competition. He also directed and managed the sale of the house and did so with expertise and a high level of efficiency. He also chased everything up relentlessly and gave me daily information on the progress of the sale, keeping the chain tight at all times. I recommend Nicholls without reservation and extremely highly, you won't find any better. 5 star service and staff at Nicholls in North Cheam! Mr S Batterbury 22/03/2024

Having not sold a property for over 30 years, I was very uncertain of what to expect. Jacqueline and Paul made the process go as smoothly as possible, always there to speak to, always answering queries in a professional, calm and in timely manner, in fact contact was weekly with progress updates. I would say they went over and above expectations, and delivered a service they should be proud of. I would thoroughly recommend Nicholls Residential if you are considering selling your property. Mrs A Sherrington - Gill 20/03/2024

I am very pleased with the service that Nicholls Residential provided us in our sale and purchase. Their communication was excellent, their staff are kind & caring, they were quick to respond to our queries, and they were on our side throughout the process. Highly recommended! Mr B Daniel 07/03/2024

We must commend Michael for his expertise and professionalism. A brilliant personable agent who has been an absolute pleasure to work with. Miss Y Dehghani 24/02/2024

Just rented our flat with NR and couldn't be happier. The whole team looks after you from start to finish. There is a genuine desire to help which is refreshing. Very professional company to work with and we couldn't be happier with our decision to use them following a chance encounter with Michael. Would thoroughly recommend to anyone wanting to rent a property. Many thanks to the whole team, Will & Carolina. Mr W Coleman 17/02/2024

Nicholls were very good at letting us into the property several times before the purchase and the bunch of flowers was a very nice surprise. (Sorry for the spoiler!) Mr B Woodcraft 16/02/2024

Great service, great communication, kept us fully updated along the way, would have no hesitation to recommend them. Having dealing with several agents over the years, I employed these with a very open mind, At the end of the day, I was overall somewhat impressed with there service. Thank you Nicholls Residential for the stress free sale. Mr R Finch 10/02/2024

I wouldn't hesitate to use Nicholls Residential again for selling a property. I have had much experience of estate agents recently, but they stood out because of their professionalism, friendliness and their approachability. I felt they really cared! Thank you so much Ian, Simon and John! Ms A Benatre 09/02/2024

My experience with Nicholls Residential Epsom was very pleasant! One of the agents was Tony who was very responsive and took the time to listen and help me. I would definitely recommend Nicholls Residential Epsom to anyone looking for good customer service and an overall smooth experience. I have been their customer since 2018. Miss F Ilyazova 31/01/2024

It has been an eight year relationship renting my property through Nicholls Residential. And it has been unbelievable smooth and easy. Multiple tenants have rented and every time the moment has come for someone to move on Nicholls Residential have made it the easiest transition. It has been a pleasure. Mr D O'Callaghan 31/01/2024

Always willing to help with good advice , practical suggestions and useful connections to expert professionals and suppliers and to potential renters. And always at fair rates for their service . Mr S Fraser 31/01/2024

We have recently purchased our first home through Nicholls and the team have been fantastic. Great communication and really friendly team. Miss K Edwards 22/01/2024

Highly professional and tenacious agency, acting honourably and with fairness to vendor and purchasers alike. (We have bought and sold using them.) Mr J Squirrell 17/01/2024

This being the second house that we have sold through Nicholls, we can't rate them highly enough. They provided 100% effort in finding us a buyer, and they also found us the perfect home. Miss K Norgate 16/01/2024

Nicholls Residential were a pleasure to deal with. Our sale went through efficiently and promptly. We were kept informed throughout the whole process. I would recommend them to anyone wishing to sell their property. Great Service! Mrs L Jenkins 10/01/2024

I purchased and then let out retirement property. Imagine what it was like to have an Estate agent whose backbone was integrity and honesty. Who didn’t gush over Me, whose age and intellect were bigger than my shoe size.?with honest, appraisals, they didn’t massage my ego. (That then wouldn’t sell .) Then you would be imagining Michael and the team at NR in Epsom. Old school, not modern box shifters, they Deal with homes, not just houses. They really care! Can’t recommend higher, So I’ve put my name to it! I said professional landlord I have dealt withLOTS of EA’s. This is the only one I enjoyed working with and would want to do so again they made it such a positive experience. Mrs G Hutson 04/01/2024

We cannot speak highly enough of the whole team at Nicholls Residential. Hugely helpful throughout the whole process of selling our house - highly trustworthy, unflinchingly cheerful, enduringly patient and impeccably honest! Highly recommend. Mr M Archer 06/11/2023

Paul and Jaqueline at Nicholls were extremely helpful with the sale of our North Cheam property, keeping us well informed every step of the way. I thoroughly recommend Nicholls Residential. Mr S Mackintosh 13/09/2023

I would highly recommend Alan he could not of done any more. The communication was perfect. He went the extra mile. Very professional made our experience of buying great. Mr L Hall 11/09/2023

Michael was wonderful to deal with. This was a tricky sale, a deceased estate being sold from across the world. Michael was thorough, went above and beyond to help, would highly recommend if you are looking to buy or sell your property. Communication was everything and he was always very quick to reply to my emails. Thank you again, your help was much appreciated. Mrs V Brownlie 09/09/2023

Simon was exceptionally helpful and professional. His advice was very welcoming. Ms P Stevens 08/09/2023

A very professional service, nothing was too much trouble. Jacqueline and Paul supported us all the way through our house selling journey offering sound advice and support. I would not hesitate to recommend Nicholls Residential as an excellent estate agents. Mr M Osmond 04/09/2023

Turned to Nicholls, after previous agents could not get sale. They did get a buyer very quickly. Both Paul and Jacqueline have been very professional, and kept me informed throughout. I have no hesitation in recommending them. Mr R Mansell 23/08/2023

We sold and purchased through Nicholls who were nothing short of excellent in the service they provided to us, despite a tricky purchase that took some time to complete. The team's communication was always timely, clear and honest. The whole team always seemed well briefed about the latest situation of our sale/purchase and they were always willing to help where they possibly can. A particularly big thank you to Simon Carney who consistently went the extra mile to meet our needs and who was always diplomatic when trying to manage mine, my partners and our buyers expectations. I wouldn't hesitate to recommend Nicholls to prospective sellers/purchasers. We've bought and sold through them on two separate occasions and always walked away impressed with our overall experience. Mr A Opitz 10/08/2023

What a team! Simon, Alan, John & Ian (and I’m sure some peeps behind the scenes!) negotiated dogs, puppies, cats and us!! As well as being professional they were friendly and approachable. Nothing was too much trouble (even the ‘in shop’ visits with Looney Luna!). I’ve been thinking about moving for 10+ years and they’ve been with me all the way! Can’t thank them all enough. Thank you so much guys. Ms J Turner 06/08/2023

Fantastic managing agent. I rent out a property and Nicholls keep me informed every step of the way. I usually deal with Tony but have found all staff to be helpful. Would recommend. Ms C Wright 15/07/2023

I would Like to say a big thank you to Nicholls Residential Estate agents for selling our house and helping us understand all the ins and outs of the selling procedure. Simon, John, Alan and Ian were all Professional and very friendly. I would highly recommend them if you are selling your property. Cheers guys. Mr D Cole 23/06/2023

We have used Nicholls for both buying, selling and renting out our property. They went above and beyond to assist us with the sale of our rented property especially when we were having issues with the tenants and notice periods. Even though they weren’t managing the tenancy for us they helped with liaising with the tenants through this unfortunate and stressful process. Communication with them was slick and regular so we always knew where we were throughout the sale. We highly recommend them! Mr M Fallon 13/06/2023

Thank you very much for all your help, especially Simon, Alan and all your team who were just excellent throughout the sale process. I can't believe how quickly my house sold. Brilliant and efficient service. Bought my property through you originally, and you were brilliant then. Nice to know you can rely on and trust Nicholls. Mr J Ing 03/06/2023

I just wanted to say how grateful I am to the Nicholls team (especially Paul and Jacqueline), for steering us through the sale of our house. Having never done it before, I didn't know what to expect, and you explained every step clearly (and patiently!). The communication with us was excellent and the house viewings were carried out respectfully. Thank you for all your support! Ms S Rowland 25/04/2023

Legends. I feel the word says it all! We appreciate all your collective efforts and support with guidance on our house sale. Best wishes. Mr S Lai 16/03/2023

Thank you for your excellent service. Miss S Herbert 14/03/2023

I asked NR to manage the sale of my property as I had such a positive experience with them when I bought it and the represented the vendor. I am very glad I did. They combine this with professionalism and a great deal of experience. I think the combination is very reassuring to buyers and reduced my stress levels as a seller. I sold from a distance and NR did a lot of extra legwork, all at no extra cost, as I couldn't visit very often. I cannot recommend them highly enough. Mr P Westmore 03/03/2023

Really great time of estate agents. John was really pleasant to deal with. As a first-time buyer we would really recommend this agency to others whether buying, selling or renting. 10 out of 10 service. Mr A Najak 27/02/2023

Very happy with Nicholls residencies ,very informative going through the stages of the sale. Ms C Cavanagh 08/02/2023